We are so excited for you to receive your magical order!
Here’s some of the updates you might see when you track your parcel and what they mean - You can track your parcel here.
Standard EVRi Updates:
| EVRi Tracking Updates | What This Means: |
| "We have received the details for this parcel andexpect it to reach the EVRi network shortly" | EVRi do not have your parcel just yet! But they do have information about where the parcel will be going. |
| "We've received this parcel at the hub and will be sorted to the customers delivery depot" | Great news! EVRi now have your parcel (the journey is starting) |
| "Parcel processed at the hub" | Your parcel is being sorted to be sent to a depot near you! |
| "Parcel processed at the depot" |
It's arrived and is being processed at your local Depot - the Magic is getting closer! |
| "Manifested for Delivery" |
Your parcel has been allocated to the courier and awaiting courier receipt |
| "The courier has received this parcel for delivery and will set a delivery time shortly" |
Courier has confirmed receipt of parcel |
Additional EVRi Updates:
| EVRi Tracking Updates | What This Means: |
| "The parcel is being re directed to the correct depot and will arrive in 24 hours" | Your parcel sent to incorrect depot |
| "The courier hasn't received this parcel, please allow 24hrs for the courier to receive it" | Your parcel was not received as expected |
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"We couldn't deliver today due to a processing incident. We'll update tracking for your parcel soon" |
When your parcel cannot be processed at the hub or depot. |
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"We've not been able to deliver today due to events in the area, we'll try on the next working day" |
When your parcel cannot be processed at the hub or depot |
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"We were unable to deliver this parcel today but we'll attempt on the delivery date shown below" |
When the delivery was unable to be attempted as planned, reattempt will be the following day |
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"The address provided isn't correct so we can't deliver today, please provide the correct details" |
The courier was unable to deliver due to an address query. |
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"We have disposed of this parcel" |
Unfortunately your parcel has become damaged within the network (unable to return) |