Which payment methods do you accept?
We accept the below payment methods:
*We do not accept cheques or bank transfers for orders.
When will you debit my account?
Payments may be taken at point of order, within five days after placing your order, or at point of dispatch.
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Payments that are taken at the point of order are:
- *For more information on payments taken at point of order, click here.
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Payments that are taken at the point of dispatch or within five days after placing your order are:
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- *For more information on payments taken at point of dispatch, click here.
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Can I pay by gift card?
Sorry, gift cards can't be redeemed on our Online Store, but you can use these in our bricks and mortar Stores.
Will I be charged a fee for using a particular payment means?
We do not charge any extra fees for paying with a particular valid payment means, above and beyond the cost of your order and the charges for delivery.
Who processes the payment and is my credit card information safe?
When you place an order with Disney Store to purchase products from the site, you'll be entering into a contract with Global-e NL BV. (About - Global-e).
Global-e are the sales facilitation and fulfilment partner of The Disney Store Limited, who runs the site.
When you're charged, you'll see on your statement Global-e identified as "Global-e // Merchant".
PayPal account payments are managed by PayPal itself. For more information about PayPal please go to www.paypal.co.uk.
Payments at Point of Order - Additional Information
For payments taken at the point of order, when you place your order on our site, payment is debited from your account as soon as the order is placed. If accepted, your method of payment will be debited. If rejected, and you do not provide an alternative method of payment which is accepted, the order will not be processed.
Payments at Point of Dispatch - Additional Information
For payments taken at the point of dispatch or within five days after placing your order, when you place your order on our site, you will be asked to provide your payment details (either your credit or debit card number). Our payment service providers will then check that you have sufficient funds for the order, but payment is not taken at that point.
Your account will be debited when we ship your order out to you, or within five days after placing your order; you will also receive an email confirming the shipping of your order. This will usually be within 3 business days of you placing your order. At peak times it might be a few days later. If you do not see the payment on your account within 4 business days of placing your order, or you do not receive an email confirmation of the shipping of your order, please contact Guest Services.